FAQs
How can I contact you?
You can contact us by sending an email to infolifetron.fashion@gmail.com. We will respond to your inquiry as soon as possible.
Where are your products shipped from?
Our products are shipped from various locations depending on the supplier. We work with reliable suppliers worldwide to ensure the best quality and variety for our customers.
Can I return my product and get a refund?
Yes, we offer a 14-day return policy. If you are not satisfied with your purchase, you can request a return within 14 days of receiving the item. Please refer to our return policy for more details.
How long does shipping take?
Shipping times vary depending on the product and destination. Generally, it takes 7–14 business days for the product to arrive. Please note that unforeseen circumstances like customs delays or high demand may cause longer shipping times in some cases.
Do you offer international shipping?
Yes, we offer international shipping to most countries. However, please be aware that certain restrictions and additional costs may apply to international orders. We recommend checking with your local customs office for more information.
How can I track my order?
Once your order has been shipped, you will receive a tracking number by email. You can use this tracking number to monitor the progress of your shipment on our website or the carrier’s website.
Which payment methods do you accept?
We accept major credit cards such as Visa, Mastercard, American Express, and Discover. We also offer payment via Google Pay for added convenience and security.
Are your products safe to use?
Yes, all our products undergo strict quality checks to ensure they meet safety standards. However, it is important to read and follow the instructions provided with each product for safe and proper use.
Can I cancel or change my order?
Once an order is placed, it is processed and shipped as quickly as possible. Therefore, we cannot cancel or change an order after it has been submitted. We recommend carefully reviewing your order before completing your purchase.
Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk discounts on certain products. If you are interested in purchasing a large quantity of items, please contact us at infolifetron.fashion@gmail.com to discuss pricing and availability.